If you still have questions after visiting our website, BCTA's customer relations staff can help you plan your trip, locate bus stops, highlight connection points, and tell you the fare you need to pay!For route and schedule information, please call:
For all trip reservations, questions, or concerns related to the DART system, please call one of the following numbers:
Once connected to the DART hotline, you will be asked to select from the following list of options:
Press 1 to make a DART trip reservation
Press 2 to cancel a scheduled DART trip
Press 3 to verify a pick-up time for a scheduled DART trip
Press 4 to respond to a "no-show" letter you've received
Press 5 to make a compliment, suggestion, or complaint related to DART
If you do not have a touch-tone telephone, you may remain on the line and a member of the DARTCommunicationsCenter staff will assist you.
The DARTCommunicationsCenter staff is generally available to provide phone assistance Monday through Friday, from until .However, trip reservations are only accepted Monday through Friday, from until .
Call volume within the DARTCommunicationsCenter can be heavy at times.We ask that you please be patient, as your call will be answered in the order it was received.
Whether we're doing an exceptional job, or need to improve something, BCTA wants to know about it!If you would like to lodge a complaint, comment on our services, or commend a BCTA employee for a job well done, please call:
BCTA is always seeking to grow and evolve its services to keep pace with the changing needs of BeaverCounty.Services are periodically altered and expanded where it is advantageous for both BCTA and its customers.To make a service request or suggestion, please call:
If we've found it, you'll get it back!Lost items located by a BCTA staff member are generally held at the RochesterTransportationCenter for a period of at least 30 days before disposal.Unfortunately, any items deemed hazardous to the health and/or safety of BCTA staff must be disposed of immediately.
To locate your lost item, please have a description of the item ready, and call us at:
Or visit us in person at the RochesterTransportationCenter Monday through Friday, from until , or Saturday, from until .
Does your company offer a product or service that may be of use in the day-to-day operations of the Beaver County Transit Authority?If so, you may be interested in becoming a part of BCTA's vendor list for future procurements.To place your company's name on the vendor list, please have a brief explanation of your product or service ready and call: